SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of trofistore.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of trofistore.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've read many wellness guides but this one takes the cake! It doesn't just tell you what to do, it explains why. From foods that fuel high cortisol to gentle workouts that lower it quickly, every tip is backed by science. And don't get me started on the mini case study - such an eye-opener! This guide truly empowers you to take control of your stress..
Just finished my first read and wow, the 'Cortisol Spike Triggers' table was a revelation! Who knew that relaxing could backfire? 🤯
This guide is like having your own personal wellness coach. The part about foods that fuel high cortisol was an eye-opener. Now I know why those chips aren't helping me de-stress!
'Eat to Beat Stress' chapter is now my nutrition bible!
Started the 5-Day Calm Challenge yesterday and already feel more in control of my stress levels. This isn't magic, it's science done right.
The section on how cortisol works in the body is so clear and easy to understand - even for someone who flunked biology! 😂
I've been struggling with burnout for months now but didn't realize until I read this guide. It feels good to finally have a plan to beat stress.
A great mix of information and actionable steps to lower cortisol levels..
I wish there were more examples of anti-cortisol meals but other than that, this has been super helpful in understanding what triggers my stress responses.
My favorite part? The mini case study about a busy office worker's reset routine - proof you don’t need hours each day to lower cortisol fast!.
Who knew understanding cortisol could be so fascinating? The chapter on 'The Science of Stress' was a perfect balance of in-depth information and engaging storytelling. Plus, the table outlining 'Cortisol Spike Triggers' has been a game-changer for me - I finally understand why my stress levels were always through the roof!
The chapter on long-term balance is exactly what I needed after a year full of ups and downs. Here’s to designing my low-stress life! 🥂..
Fascinating read! The science behind stress was enlightening and well-explained.
A bit heavy on the science side at times but overall very insightful especially when it comes to hidden signs of running on stress...
Surprisingly engaging! The 'Silent Burnout' section really hit home for me.
If only all health guides were this engaging! I especially loved the part about cortisol-friendly habits ranked by impact...
Who knew food could be such a powerful weapon against stress? The 'Top Cortisol-Balancing Foods by Category' table is now my go-to grocery list!
The guide's humor made learning about stress and cortisol enjoyable. 🤣
I'm not one for workouts, but those gentle exercises that lower cortisol fast are so doable. No more excuses for me!
The power of breath and mindfulness was beautifully explained - it's like yoga without all the difficult poses.
Loved the practical advice on creating a cortisol-conscious routine. So helpful!
A practical guide indeed! From understanding why cortisol matters to creating a cortisol-conscious routine, every chapter was a step towards taking back my peace..