SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of trofistore.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of trofistore.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This guide is truly a breath of fresh air in the realm of self-help literature. It's not just about motivation, it goes deeper by helping you understand your habits and how to change them effectively. The content is practical, relatable and easy to digest - no jargon or overused clichés here! I particularly appreciate the actionable steps provided; they make the process of lifestyle change seem less daunting and more achievable. Plus, there's an underlying sense of genuine care that shines through each page, making you feel like you have a personal coach cheering you on throughout your journey. This isn't just another motivational read; it's a roadmap for anyone seeking to transform their life from mundane to extraordinary.
This guide has been my go-to whenever I feel demotivated. It's like having a personal cheerleader that not only cheers you on but also gives practical advice to keep the momentum going. Highly recommend!
inspiring
Just finished reading this guide, and wow! My habits are changing for the better already. 😎
Recommend
Who needs coffee when you have this digital guide? Seriously, it's that energizing.
ok
Picked up this guide on a whim and now I'm recommending it to everyone I know - talk about unexpected surprises! 🚀
I'm fired up!
I've always struggled with motivation but not anymore. This is the push I didn't know I needed.
Satisfying
The practical steps in the book are so useful
Never thought an e-guide could be such a life-saver! It’s like having 24/7 access to positivity and inspiration!
Absolutely love how real and relatable the content is
worthwhile
It's practical, not preachy!
This ain’t your regular pep-talk stuff, friends – we’re talking serious habit-changing material right here 👌🏼
So grateful! 🙏
If you're stuck in a rut and need some fire under your feet, grab this guide! You won't regret it.
Amazing
I was skeptical at first but now...wow! This isn’t just about motivation; it’s about transforming your life.
Totally love it!
A great mix of inspiration and action steps - really keeps you on your toes (in a good way!).
fine