SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of trofistore.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of trofistore.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As a lifelong insomniac, I've tried just about everything to get a good night's sleep. When I came across this eBook on relaxation hypnosis, I was skeptical but desperate enough to give it a shot. And boy, am I glad that I did! Not only has my sleep improved drastically, but the overall quality of my life has changed as well. The stress and anxiety that used to cloud my days have significantly reduced and there's a newfound sense of peace within me that feels absolutely wonderful. The guide is easy-to-follow and the prompts are particularly helpful in guiding you through your relaxation journey. What stands out most for me though is how genuine and authentic it feels - nothing about it seems forced or artificial which makes the whole experience even more enjoyable and effective. This isn't just an eBook; it's truly been a beacon of light in what seemed like endless darkness.
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unforgettable
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wow
I was skeptical at first but this relaxation hypnosis guide changed everything for me. Stress relief? Check. Better sleep? Check. Inner peace? Double check.
recommend
The prompts are amazing - they're simple yet powerful tools to unlock deep calm and clarity. Now I can't imagine my life without them!
ok
As someone who struggles with insomnia, this book has been a lifesaver (or should I say sleep-saver?). Nothing puts me to sleep faster now! The checklist is super helpful too - keeps you on track with your relaxation journey.
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This book has been a revelation! It's not just about relaxation hypnosis; it's a comprehensive guide to achieving peace and tranquility in your life. The checklist is particularly useful, it gives you an easy way to track your progress.
Finding calm in the storm of everyday life seemed impossible until I found this gem!
essential
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satisfying
This isn’t just some run-of-the-mill self-help material; it’s practical advice that works wonders!
amazing
A friend recommended this book when she noticed how stressed out I was... what can i say except thank god she did?
necessary
As someone who has struggled with stress and insomnia for years, I found this book incredibly helpful. The prompts are simple yet effective tools that have helped me unlock deep calm and clarity. My sleep quality has improved immensely!
great tips
I was initially skeptical about the idea of relaxation hypnosis but decided to give this eBook a try - best decision ever! Not only do I feel more relaxed, but my overall well-being has significantly improved. Stress relief? Check. Better sleep? Absolutely!